Juya 777 Privacy Policy — How Your Information Is Collected and Kept Safe

Welcome to Juya 777. This Privacy Policy explains what personal information is collected when you use the Juya 777 platform, why it is collected, and how it is kept secure.

We believe every member has the right to privacy. By creating an account or using the services on Juya 777, you are considered to have agreed to the terms of this Privacy Policy. Please take a moment to read it carefully.

This policy applies to all services, websites, and related applications operated by Juya 777.

Juya 777 may collect the following types of information:

Juya 777 collects information through three main methods:

• Directly from you: During registration, KYC verification, support interactions, and payment processing.
• Automatically: Collecting browsing behavior and device information via cookies, log files, and web beacons.
• From third parties: Receiving necessary information from payment gateways or identity verification services.

When you contact Juya 777 via live chat or email, records of those conversations may also be stored — primarily to improve service quality and assist with future support.

Juya 777 uses your information for the following purposes:

• Account Management: Registration, login, and account verification.
• Service Delivery: Operating betting, gaming, and payment services.
• Security Verification: Prevention of fraud, money laundering, and unauthorized access.
• Legal compliance: Meeting KYC, AML, and other regulatory requirements.
• Customer Support: Troubleshooting and providing assistance.
• Service improvement: Analyzing user experience to improve the platform.
• Promotional communications: Sending offers and bonus information where consent has been given.
• Responsible Gaming: Identifying unusual betting patterns and providing appropriate support.

Juya 777 does not typically share your data with third parties. However, disclosure may occur in the following exceptional circumstances:

• Payment processors: Sharing necessary information with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Law Enforcement: Sharing data with government authorities when required by court order or legal obligation.
• Fraud Prevention: Cooperating with relevant authorities on investigations into money laundering or fraud.
• Technology partners: Trusted technology service providers who operate the platform — and who adhere to the same privacy standards.

Any third party with whom we share your information is bound by a legal agreement to ensure your data remains protected.

Juya 777 uses industry-standard security measures to keep your information safe:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: Automated systems to prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Restricted Access: Only authorized personnel can access specific data.
• Encrypted Database: All stored data is kept in an encrypted format.

Juya 777 uses cookies and similar technologies on its website. The different types of cookies are described below:

• Essential Cookies: Required to maintain login sessions and keep the platform running properly. These cannot be disabled.
• Functional cookies: To remember your preferences (language, settings).
• Analytics Cookies: To understand which pages are used most. This information cannot be personally identified.
• Security cookies: To prevent fraud and defend against cyberattacks.

You can disable cookies from your browser settings. However, turning off certain cookies may affect the functionality of some features on the website.

As a Juya 777 member, you have the following rights over your personal data:

To exercise this right support@juya777.im. We will do our best to respond within 30 days.

Juya 777 retains your data for the following periods:

• Account Information: For the duration of your active account and a minimum of 5 years after closure (as required by law).
• Financial Transaction Details: A minimum of 7 years, in accordance with AML regulations.
• KYC Documents: At least 5 years after account closure.
• Customer Service Records: 3 years.
• Log Files & Technical Data: 12 months.

Once the retention period expires, data is securely deleted or anonymized.

Juya 777 does not knowingly collect data from anyone under the age of 18. Age verification is carried out at the point of registration.

If we become aware that a minor's data has been collected, that information will be deleted immediately and the associated account will be closed.

Juya 777 may update this Privacy Policy when necessary. If changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly.

For any privacy-related questions, requests, or concerns, please get in touch with us:

• Email: support@juya777.im
• Live Chat: Directly on the website
• Duration: 24/7 — Support available in Bengali

We may take up to 30 business days to respond to data protection requests. For urgent matters, please contact us via live chat.